How it Works
Our proven system establishes comprehensive protection for your family. We follow a seamless, professional, and transparent 8-step process to build your family’s shield of support in just 48 hours.
The 48-Hour Onboarding Process
Your journey begins with our secure, encrypted online form. Provide basic details about yourself and the family members in Pakistan you wish to protect. It’s fast, simple, and completely confidential.
Once your subscription is processed via our secure payment gateway, you will receive an immediate confirmation email and a welcome packet, including your unique family ID and access to your client portal.
A senior Onboarding Specialist will personally call you to welcome you, verify your details, and answer any initial questions, establishing a human connection from the start.
With your permission, our specialist coordinates directly and respectfully with your family in Pakistan to schedule a convenient time for our field team to visit them at their convenience.
Two uniformed, background-verified field officers will conduct an in-person visit. This involves assessing the home environment for safety, understanding specific medical needs, noting routines, and identifying potential risks while building rapport with your loved ones.
Our operations team designs a customized protection plan based on the assessment. This plan details standard procedures, pre-registers your family with local hospitals and ambulance services, and maps out emergency response routes.
Your family is assigned a dedicated Family Manager who serves as your single point of contact. You will receive their direct contact information for clear, real-time communication.
You receive a final confirmation via email and WhatsApp. Your family's supervision is now live, and our 24/7 emergency hotline and operational infrastructure are on standby for them.
Our Pillars of Service Delivery
Vetted, Trained, Professional our field officers are salaried, uniformed professionals who undergo rigorous background checks and extensive training in crisis management, first aid, and compassionate communication.
Seamless Communication our proprietary platform ensures every action is logged and communicated. When a service is completed, you receive a WhatsApp update with photos and notes in real-time.
Nationwide Reach, Local Expertise With a presence in 3 major cities, we have cultivated a deep network of trusted vendors, hospitals, and specialists to get things done efficiently and professionally.
Quality Assurance & Continuous Improvement we conduct internal reviews after every service and solicit feedback to ensure our service standards not only remain high but continuously improve.
